Privacy Policy – Quality Pool Care LLC

Effective Date: 7/6/2025

At Quality Pool Care LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, whether in person, over the phone, or through our website.

 

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, physical address

• Payment Information: Credit/debit card details (securely processed via third-party payment gateways)

• Service Details: Information related to your pool or spa (size, equipment, location, service history)

• Device/Usage Data: IP address, browser type, and website usage analytics (if using a website or app)

 

2. How We Use Your Information

We use your information to:

• Provide and manage services (maintenance, repair, sales, etc.)

• Process payments and send invoices or receipts

• Schedule and confirm appointments

• Improve customer service and communication

• Send important updates, promotions, or service reminders (with your consent)

• Comply with legal and tax obligations

 

3. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. This includes secure payment processing, encrypted data storage (where applicable), and limited internal access.

 

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Trusted service providers (e.g., payment processors, email platforms)

• Contractors or employees involved in service delivery

• Legal or regulatory authorities when required by law

 

5. Your Choices & Rights

You have the right to:

• Request access to or correction of your personal data

• Opt out of promotional emails or texts at any time

• Request deletion of your information (except where we are legally required to retain it)

To make such a request, contact us at qualitypoolcare@icloud.com or 317.512.8794.

 

6. Cookies and Website Tracking (if applicable)

Our website may use cookies to enhance your browsing experience and collect anonymous usage statistics. You can control cookie settings through your browser preferences.

 

7. Children's Privacy

We do not knowingly collect information from children under the age of 13. If you believe a child has provided us with personal data, please contact us immediately.

 

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

 

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📞3217.512.8794
📧 qualitypoolcare@icloud.com